Shipping
A flat rate of R99.00 is charged per order.
Deliveries to all major cities will be delivered within 2 to 3 working days with overnight express from receipt of order, depending on time-of-day order was placed.
Delivery is however subject to stock availability and shipping to main centres. Express delivery is possible on request but will incur additional courier charges for the customer’s account. Please note that delivery times provided to customer’s are used as guidelines only as factors beyond our control can from time-to-time result in deliveries being delayed, Reptiles For Centuries thus reserves the right to communicate with the customers to arrange alternative delivery times and/or methods or to cancel the order if delivery is not feasible.
The person who is receiving the parcel must sign the waybill to confirm receipt of the parcel and that the parcel is in good condition and indicate on the courier’s waybill whether there are any: Damage, breakages, and/or items missing.
Please note that this shipping policy is valid specifically for goods purchased via the Sandells Soapery website to ensure efficient and secure delivery of all purchases made. Please feel free to contact us should you have any questions regarding delivery on info@reptilesforcenturies.com
Reptiles For Centuries reserves the right to refuse service, cancel orders and terminate accounts at the company’s discretion.
Returns
Any damaged goods must be returned within 7 days after purchase. Any product returned due to it being defective must be accompanied with your proof of payment in respect of such product. The Company will, following receipt and examination of such product, replace such product or reimburse you with the purchase price paid by you for the product. Please note that we will refund to the payment method that you originally used. If not possible, Eft will be made.
